Privacy Policy

PRIVACY POLICY

Last Updated: 13th February, 2025

Welcome to Ambi Automobile Limited (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains what personal data we collect when you use our website, www.ambiauto.com (“Website”), and the services provided through it (collectively, the “Service”), how we use and share that data, and how you can exercise your privacy rights.

By using the Service, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Service. If you have any questions, please contact us at info@ambiauto.com.

1. PERSONAL DATA CONTROLLER

Ambi Automobile Limited, a company registered in Ghana with a registered office at AK-798-6616, is the controller of your personal data.

2. CATEGORIES OF PERSONAL DATA WE COLLECT

We collect personal data that you voluntarily provide, data collected automatically, and data provided by third parties.

2.1 Data You Provide to Us

When using our Service, you may provide us with personal data, including but not limited to:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed via third-party payment processors)
Vehicle details (if applicable)
Any other data you voluntarily provide via contact forms, customer support, or account registration

2.2 Data We Collect Automatically

We automatically collect certain data about your interaction with our Service, such as:

IP address
Browser type and version
Device information
Date and time of access
Pages visited and time spent on the Website
Clickstream data
Cookies and tracking technologies (see Section 6 on Cookies)

2.3 Data from Third Parties

We may collect additional data about you from third-party sources, including:

Social media platforms (if you log in using third-party authentication)
Analytics providers (e.g., Google Analytics)
Advertising partners
Payment processing partners

3. PURPOSES FOR PROCESSING YOUR DATA

We process your personal data for the following purposes:

To provide and improve our Service: Manage user accounts, process transactions, and deliver customer support.
To personalize user experience: Tailor content, recommendations, and advertisements based on your preferences.
To communicate with you: Send updates, respond to inquiries, and provide important notifications.
To process payments: Facilitate secure payments via third-party payment processors.
For marketing and promotional purposes: Send emails about special offers, discounts, or new services (you can opt out at any time).
For security and fraud prevention: Protect our Website from unauthorized access and fraudulent activities.
To comply with legal obligations: Respond to lawful requests from government authorities.

4. LEGAL BASES FOR PROCESSING YOUR DATA

We process personal data based on the following legal grounds:

Your consent (when required by law)
Performance of a contract (e.g., providing a purchased vehicle or service)
Legitimate business interests (e.g., improving services, fraud prevention)
Compliance with legal obligations

5. WHO WE SHARE YOUR PERSONAL DATA WITH

We may share your personal data with:

Service providers: Cloud storage providers, payment processors, analytics providers, marketing partners, and customer support services.
Legal authorities: When required by law or to protect our rights.
Business partners: If we collaborate with third-party dealers, financing institutions, or insurance providers.
Corporate transactions: If we sell or transfer part of our business.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance user experience. You can manage your cookie preferences in your browser settings. Learn more in our Cookie Policy.

7. DATA RETENTION

We retain personal data as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the following rights:

Access your data
Correct or update your data
Delete your data
Restrict processing
Object to processing
Withdraw consent

To exercise these rights, contact us at [insert contact email].

9. SECURITY MEASURES

We implement industry-standard security measures to protect personal data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

10. AGE LIMITATION

Our Service is not intended for individuals under 16 years of age. If we discover that a minor has provided us with personal data, we will take steps to delete it.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Service after changes indicates acceptance of the updated policy.

12. CONTACT US

For any questions or requests related to this Privacy Policy, contact us at:

Ambi Automobile Limited
AK-798-6616
Email: info@ambiauto.com
Phone: +233 558 571 340
Website: www.ambiauto.com